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Answers
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Hi @dbush111960 and welcome to our community :)
sorry this happened, in this case I'd suggest to check your purchase history and if you find an unauthorized purchase you should report it to the platform you made the purchase through (google play store, apple, amazon etc). Only that kind of platform can find out if your account had been hacked.
I don't know which platform you have so I'll leave you some useful links,:
- itunes, apple:
- google play store:
- amazon:
Hope it helps :)
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Hello there @triplestarninja and good day to you.
Please disconnect your device from the internet, wait for several seconds, then re-connect back your device to the internet. Try and access the store and see if you can purchase item. Sometimes it may be due to loading issue and unstable internet connection. Also, it may be due to game server lagging.
You may try and access the store in couple of days to see if the issue still happens. Nevertheless, I hope you are able to access the store and purchase the items.
Thank you for your patience ☺️
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