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I want technical help from a HUMAN

I’m tired of not being able to get through the BOT to actually get hep with why my game keeps saying OOPS something went wrong when I’m just won a match and it takes all my progress away! I spend too much money on this game not to receive help from a REAL PERSON!!! That BOT is not helpful 🤬

Comments

  • kiara_waelkiara_wael Posts: 34,769 Superstar

    Hi and Welcome to our Community

    Sorry for the Inconvenience

     Please report this to our Player Support Team here. and tell your Game ID there.

    Thank you.


    🐾🐾  PRS Game of the Month 🐾🐾
  • Hey! Would you like to give us your opinion?

  • SayuriHamadaSayuriHamada Posts: 7 Level 2

    the same keeps happening to me, but king is not concerned with you they just want your money

  • Lola_PopLola_Pop Posts: 6,020 Community Manager

    Hello @ButterScotchJonz and @SayuriHamada ,

    I'm sorry you feel this way! Here in the Community we are all humans and ready to assist you 😉

    This connection error is being investigated by the team in the Studio. For now, please make sure that you have a very stable connection as this is what seems to avoid it from happening. I'd like to tell you more, but that's all we know for now. 🙏


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