Latest news about Candy Crush Jelly Saga
Get help & check the FAQs
Win Gold Bars and more!
Help us make the game even sweeter
I'm on level 4274. For a while they have added a feature you work with a team. If you get pass 20 you get prizes. Then it was 15. Now It keeps shuffling. I don't have a team anymore. it just keeps spinning. Am I playing with them anymore?
Sign in or create an account to join the fun.
As this is a duplicate it'll be closed
Hi @Cat-13
It's great that you've checked these things.๐
It's very helpful when posting an issue, to let us know which device and platform you are playing on and which steps you've tried already.
This gives us a starting point and any screenshots are helpful to pass along if we need to :0)
Also here is a new link to a detailed option of troubleshooting steps, to try for all devices and other helpful tips too. It's been placed in your green boxes in the Main Discussions for easy access and is a helpful read ๐
All gets checked BEFORE I let any of you know. It's still spinning around and I'm not collecting any bonuses for passing a level or any notification from it. Thanks for your help๐
Hi @NamTruong2001 and @Cat-13
The team change issue was reported and being looked into :0)
May be an effect of working on it, let's wait and see?
In the mean time, basic maintenance steps are always helpful. Like checking it's up dated, clear app and browser cache's, having 2 G minimum storage available on devices and having your accounts synced :0)
I even don't have it back after having clicked "Change team"
This is what I mean. It keeps searching instead of giving me my bonus
Hey my Jellyicious family! ๐ I hope you are ready for some winter fun ๐โ๏ธ This is one of eight games that are part of a community wide contest event.ย You have a chance toย be one of 3 lucky winners of 50 Gold Bars and a special booster in each contest ๐ Once you have entered at least one of the eight contests, go to theโฆ
๐ Hello Jellies and Happy Holidays to all This time of year is so busy, so we are just going to have a little fun โจHere are the words that you need to find. Holidays ~ All ~ Wishes ~ Family ~ Jo ~ Friends ~ And ~ With ~ Some ~ Wonderful ~ Jess ๐How to Play Find all of the words on the Star and mark you words. Once found putโฆ
Hey Jellies ! ๐ Are you ready for thanksgiving? I'm not! ๐ November is such a hectic month for me and I'm sure you to so let's just do something easy and fun for some goodies ๐ Let's pick your brain with some crazy math ๐ฑ What to doโ๏ธ Complete this math puzzle and post your answer using the spoiler to make it fun for all!โฆ
Dare to leap through the swamp for a share of 100 Gold Bars? A new adventure has arrived in the Jelly Kingdom. You and other players have landed in the mysterious Jelly swamp, where a glittering pile of Gold Bars glows in the distance... but reaching it wonโt be easy. To get the prize, you must carefully leap through theโฆ
Hi fans of Candy Crush Jelly Saga! We know that adding friends and requesting lives can sometimes be a bit confusing, and it's a hot topic in the Jelly community. We're here to help clear things up for you! Letโs dive into some of the most frequently asked questions. ๐ฌ How can I add friends? We understand that you mightโฆ
Hello everyone! Support helped me out so much with my new computer and getting my game up and running separately from Facebook. \on my computer I'm on level 9463. On Facebook I'm on level 9469. On my facebook game, I'm getting all my free turns. On my computer I'm starting to get one or two Free turns But I'm gettingโฆ
I got a new computer and I can't find my game. I'm signed in and downloaded it to the computer. please help! thanks everyone.๐ @Snow_Rider @Princess_Jessica @johamilton
Hello to our Jellylicious family๐โโ๏ธ It is time to update our Tagging list. Please let us know if you are still wanting to be tagged for updates, contests with gold and badges and general information. If you would like us to take you off the tagging list, please let us know and your name will be removed. If you see this,โฆ
Each day mu balloons are gone and I have to start over. This has never happened until recently. This game is trying to make you spend money to complete games. Time for me to uninstall!!
