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Why does my Alphabetty Game keep freezing?
Susan_Cannon
Posts: 1
Level 1
in Support
About 5 days ago Alphabetty Saga began freezing after I get 75% through the game.Some times I am within 3 or 4 moves of completion and it just stops! I have done all the usual troubleshooting things /flash/cache/restart/etc etc I even tried dropping it & starting again but the problem persists. Only this game is affected none of the other King games have any problems. Am on level 159.
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Answers
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Thanks for posting Susan, we're are working on a fix for this to be rolled out in the next coming update! The sooner the better as I'm also stuck on 159 because of this!
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Hi Leo Sphinx, are there any plans to refund gold bars lost as a result of this glitch? I was unaware of it and lost 18 gold trying to pass the level.Thanks for posting Susan, we're are working on a fix for this to be rolled out in the next coming update! The sooner the better as I'm also stuck on 159 because of this!
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I had the same problem. I cleared my cache and Alphabetty is back and running fine. If you're using a galaxy tab, then when you touch the icon to either remove it or app info, press 'app info'. From there you can clear the cache. Good luck.
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After 8 months there is still not a fix? On my iPad it appears to be linked to the Valentine's sale.
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I know this problem is NOT SOLVED...….
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