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Candy Crush Jelly doesn't remember option settings.
Marie_A_Ybarra
Posts: 11
Level 2
in Support
I have to get past the 1st screen while listening to that irritating music to turn of music/sounds every time I play. Other games remember my settings.
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Answers
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Clear your browser cache and restart it. Or delete game from Facebook and add it again. See if this works
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I did clear cache, did not resolve problem. Will delete and re-install.Clear your browser cache and restart it. Or delete game from Facebook and add it again. See if this works
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still not working. Very disappointed with this annoying appClear your browser cache and restart it. Or delete game from Facebook and add it again. See if this works
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I've done that and still doesn't remember settings. Just going to quit the game.
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Maybe just mute your browser instead or try a different browser. It's a shame to give up a game just because you can't turn down the sound.
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why not help me fix the problem?
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I wish I could Marie! I don't work for King and I'm not a tech person so all I can do is try and recommend things to help
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I have the same problem. I can't just turn my sound off... i have to use it for other things. But the last thing I want is to hear that annoying music or sound effects when I have repeatedly changed the settings to turn it off. This is not a problem with other games.
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