I've lost all my progress on Candy Crush Jelly saga

Dulin · March 2017

Hi there, I lost my stages too today (on 300 something), back to 1. How do you restore to where you were before? Thanks

Cezdiamond · March 2017

Hi @Zsombar and @Dulin I will send you both messages too :-)

Catherine_Chong · March 2017

Same problem!

Cezdiamond · March 2017

Same problem!

Check your inbox :-)

Megan_McLaughlin · August 2017

Same issue here. I lost everything this morning. Can it be restored? Thank you!

Sarah_Morrison · August 2017

Same issue!

Cezdiamond · August 2017

Same issue here. I lost everything this morning. Can it be restored? Thank you!

Hi Megan- I will send you a message too :-)

Cezdiamond · August 2017

Same issue!

Hi Sarah- I will send you a message too :-)

Andrew_Lange · October 2017

I have this same issue as well!!

PichuPika · January 2018

Hi Yasmin- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Jellytastic journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!

Could you please check mine as well! I was at level 700 something and now I am back at level 1 after having my phone repaired! Thanks

I've lost all my progress on Candy Crush Jelly saga

Answers

Categories