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"You have experienced an error that we are working hard to fix. Please try again in a moment."
Yamahat_Sake
Posts: 14
Level 2
in Support
This problem has come back again after King has solved it 4 weeks ago ( I suppose). It is exactly the same problem now. I just wonder whether the last time King has really solved the problem. Tony Mc and Lynette L both replied to my question previously that they have referred to the King Team. Below is the question I asked 4 weeks ago and is the same that I am facing now. I hope King Team can help to solve the problem,
"After loading the Candy Crush Jelly Saga, it appears blank (black screen) for a long period and with further clicked on it, this message appears " You have experienced an error that we are working hard to fix. Please try again in a moment."
I have tried all the method that I can think of but in vain. From using different browser and different computer, I faced the same problem with the same account - blank screen after loading. For other games like Candy Crush Soda, it worked fine on all the browser and PCs using the same account. With this I can conclude that it is only the Candy Crush Jelly Saga game that I am having this problem. FYI I have updated all the browsers as well as all the flash players but still face the same problem. Please help."
Thank you
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Best Answer
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Well, today I tried and the game is back to normal. I hope this time it really solved the problem and it will not happen again. Whatever it is, thank you King Team for the great effort.
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Answers
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Well, today I tried and the game is back to normal. I hope this time it really solved the problem and it will not happen again. Whatever it is, thank you King Team for the great effort.
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I'm getting the exact same issue as above... If experience is anything to go by I don't expect any answers on here for my issue as it doesn't seem to be monitored by anyone in 'King'. Pftt....
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