My friends are missing from the map, Cannot see what level they are playing CandyCrush Jelly

Marie_Casey · March 2017

I cannot see my friends progress on the map. I am connected on FB and I have uninstalled and reinstalled my game and still cannot see anyone on my map. How can I get my friends back on my players map?

Johnny_Ryall · March 2017

Hello Marie,

Please run through the steps here:

https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios

Kind regards,

Johnny

Marie_Casey · March 2017

Tried all these and still cannot see friends on the map. I know a friend is a few levels ahead of me and she can't see me either.

Johnny_Ryall · March 2017

Could you please confirm if you are connected with Facebook. On the home screen does it show that you are connected? Can you see your level progress?

Marie_Casey · March 2017

Yes connected. Have even logged out and back in to make sure I am connected. Still no luck seeing friends on map.

Robyn_Gowers · March 2017

I am having the same trouble, I have heaps of friends on there but it only shows two. Please help with the answer as it really makes the game annoying. FB is connected, have disconnected, reconnected etc many times, and today I had a look and it appears it is doing it also playing via PC browser (normally play on ipad)

Alice_Hatter · June 2017

This problem has just started for me too. They can see me but I can't see them. Is very annoying.

Marie_Casey · June 2017

Nothing I've tried has helped me see my friends yet. Good luck I hope they can help you!

Janice_McAusland · August 2017

Same problem, nothing helps. No so much fun as don't know their level.

Telaine · January 2019

I can NOT see my friends either!!! Yes I am connected to fb. This to me makes the game no fun! I love to competing with people & trying to beat them (as well as they do also) but without being able to see them the game is no fun anymore! Seriouly deleting if it doesnt go back to normal.

Mmcamp189 · June 2019

Ive just started having the same problem , cannot see my friends progress ! I agree , it dosent make it fun ! And I’ve tried everything also 😡

My friends are missing from the map, Cannot see what level they are playing CandyCrush Jelly

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