The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
🔥 Hot Right Now in Candy Crush Jelly Saga 🌶
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Loading problem with Jelly crush
I've been getting this error message for the past 4 days. I've cleared my cache, and tried different browsers - still not working. "You have experienced an error that we are working hard to fix.Please try again in a moment." This isn't the first time I've had this same problem. How do I fix this one and for all??
0
Answers
-
Hello Chi,
Thank you for posting.
There are no issues with the game loading from our side.
Could you let me know what browsers you have tried?
Have you tried restarting your router?
Do you have a lot of tabs or programs open when you play?
Thanks,
Johnny
0 -
Hi Johny,
ive tried restarting everything - my router my laptop, my entire home network. I've tried clearing my cache, I've tried Chrome, Edge and Explorer as well. I still get 'you have experienced an error that we are working hard to fix. Please try again in a moment. The other candy games load fine, just not Jelly Crush.
what else can I do? This happens every so often where I can't play for a couple of days, this instance has been the longest though.
0 -
Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny
0
