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This is a consistent issue for the past 2-3 days
Hi @marcyharrison and @Mia-9!
There is updated information that the Studio is aware of this issue and they are working on it! 🙂
Jeszcze nie miałemnot as if there would never be any desire for extra lives without making money, I only have a package of 10 bars
Hi, unfortunately all our extra events are not permanent and not rolled out to everyone at the same time. I understand that some players can have an event for a long time so it appears to be permanent but ocasionaly our studio perfomes a reshuffle so other players can also enjoy 💕
I haven't seen any advertising yet and it's hard to play, so much so that I want to give it up and look for other games where one move to complete the game means that I will fail for a week and lose everything.
What do you mean exactly? Then I could answer you better. Thanks
Why not coming extra ad
Ok, thank you Nadia
I suppose that it is resolved for the other player, a long time ago! I think so, because the player did not return to ask!! 😁
Your case is different and I suppose that it is going to be corrected soon, otherwise you can contact support!
I also have this problem - it started on my game a couple of weeks ago. So it STILL hasn't been resolved ??
I am also having this problem. for about the last week I have been unable to get any extra moves after watching ads and I am seeing the same error message as the OP. Please help!
The ads play just fine, but when the ad is finished and I tap on the X to go back for the extra levels promised I am met with the error pictured above. How can this be fixed please? My game and OS are up to date.
Hi!
I had not any problem watching ads! I did not see any error message! I hope that the problem you have is temporary and its going to be resolved soon! ❤️
Hi @marcyharrison and welcome to our Community!
I am not one of the lucky ones who have the option of getting extra moves watching ads! My wife has this option and I watched her playing! I have never seen this message!
I suppose ghat after the error message you did not get the extra moves!
I am going to ask my wife @Nadia1770 to play and see if she has any problem!
Anyway, I think that your problem may be local, so clear the app's cache in your device!
Check also if your router has a lot of traffic! I have experienced problems playing online games on my mobile, when someone was watching Netflix on my home network!
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I got a new computer and I can't find my game. I'm signed in and downloaded it to the computer. please help! thanks everyone.😁 @Snow_Rider @Princess_Jessica @johamilton
Hi All I have a question that I'm hoping someone can answer. On the win 10 app I earn boosters but when I play the facebook version on a browser I get no boosters whatsoever no matter what. Can I fix this? TIA
Why haven't I received any rewards for reaching level 10 000
Hello, the game froze in the middle of a game. How can I avoid losing my progress when I can't move any blocks?
NNo rewards are given anymore, what's up with that, not fair
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of December 17, the latest level available is 9485. Enjoy the new content and have a Jellylicious day! 🍭
