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Candy crush jelly kept crashing last night, this morning update version and my 50 gold bars gone

Choo_Loh
Choo_Loh Posts: 2

Level 1
in Support

My candy crush jelly (CCJ) was crashing yesterday. The day before, I paid for 50 gold bars. This morning, when I updated my candy crush jelly, the entitled gold bars has gone down to 5. What has happened ? When it was crashing, I tried things like clearing my CCJ cache. Does this cause entitlements to be wiped away ?

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Best Answer

  • Tony_Mc
    Tony_Mc Posts: 4,138
    Answer ✓

    Hi Choo Loh,

    Thank you for posting this here on King Care.

    I am sorry this happened to you in Candy Crush Jelly Saga on your Android.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards,

    Tony - King Care Team

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