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Candy Crush Jelly saga
Best Answer
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Hi Dale- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading Candy Crush Jelly Saga. I can understand your frustration. Let's get you back on track :-)
Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-jelly-saga/candy-crush-jelly-saga-supported-browsers
Let me know how you get on :-)
Have a Jelly sweet weekend!
Answers
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Hi Dale- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading Candy Crush Jelly Saga. I can understand your frustration. Let's get you back on track :-)
Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-jelly-saga/candy-crush-jelly-saga-supported-browsers
Let me know how you get on :-)
Have a Jelly sweet weekend!
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The same thing keeps happening to me. I get the screen with the monkey that says "Oops. Sorry, something went wrong." I've tried clearing my cache and doing a hard refresh on the page and it still gives me the error, and then the next time I log in, it's set me back to day zero, as though I didn't play, and I am asked to revive my plant, and I don't get a candy that day. It's very frustrating. It's been happening all week. I'm using Firefox and playing on Facebook, if that matters.Hi Dale- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading Candy Crush Jelly Saga. I can understand your frustration. Let's get you back on track :-)
Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-jelly-saga/candy-crush-jelly-saga-supported-browsers
Let me know how you get on :-)
Have a Jelly sweet weekend!
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The answer you gave seems to be working thank you for your help.Hi Dale- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading Candy Crush Jelly Saga. I can understand your frustration. Let's get you back on track :-)
Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-jelly-saga/candy-crush-jelly-saga-supported-browsers
Let me know how you get on :-)
Have a Jelly sweet weekend!
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The fix you sent works but when I try to play from Facebook Gameroom it will not work. I get the original problem I asked about before. Any thoughts on why this happens? I can play the other Candy Crush games from facebook gameroom without any problemsHi Dale- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading Candy Crush Jelly Saga. I can understand your frustration. Let's get you back on track :-)
Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-jelly-saga/candy-crush-jelly-saga-supported-browsers
Let me know how you get on :-)
Have a Jelly sweet weekend!
