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Having issues with candy crush jelly level 1617 have used a few bonus spreading jelly can’t move on

Lisa_Ann-2
Lisa_Ann-2 Posts: 1

Level 1
in Support

After spreading jelly in candy crush jelly level 1617 it freezes and cannot move on 

is anyone else having same issue

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Answers

  • Henry_Hm_Chan
    Henry_Hm_Chan Posts: 112

    Yes, same problem happens in Facebook/PC, iOS and Android. Not fixed for over a week now...

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  • planetphuket
    planetphuket Posts: 1

    Level 1

    YES...Same problem everywhere....King not care much...as long you buy bonuses

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  • QueenMia
    QueenMia Posts: 12,979

    Hi guys,

    Thanks for reporting the issue and sorry for the inconvenience.

    We are indeed experiencing some technical issues with that level... our Studio is working on a fix but we cannot establish any ETA at the moment.

    I have sent you all private message for more info - You'll find it by clicking on the envelop next to your avatar on the top right corner. If you're on mobile, tilt the screen to be able to see it ;-)

    Speak soon!

    - Mia

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  • PaulaB-2
    PaulaB-2 Posts: 1

    Level 1

    I also have this question, been playing the same level for more than a week and spending boosters hoping it's fixed... :-(

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  • QueenMia
    QueenMia Posts: 12,979

    Hello Paula,

    The Studio is going to release a fix within the next 2 weeks for that level.

    I've sent you a private message - You'll find it by clicking on the envelop next to your avatar on the top right corner. If you're on mobile, tilt the screen to be able to see it ;-)

    Speak soon!

    - Mia

    Flag · Helpful Sweet Love Haha

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