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Version 3.12.0
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I'm going to try logging out and logging in again, hopefully it works
This problem happened after I updated the game
Hmm... there might be a delay after fixing the issue. In the meantime, I would advise you to close the app and see if that helps.
Hello, if you have the update, please update your game and then it might be ok. Just opening the game doesn't do it.
Welcome 🤗
Thanks for your interest and follow-up
But unfortunately I opened my game now Problem still
Hello CM, my everything is okay in the game. I Don't have that problem yet. 😐
@KingShuvo, @Magnolia4, @NamTruong2001, @Amoonmoon Could you please check the game once more? It should be working properly now 🙂
What language it is there
The game is still unplayable💔. When will the fix be available?
Thank you the studio is aware of the problem and is working hard to fix it 😊
@Snow_Rider
@Princess_Jessica
Welcome
Yesterday I also asked for an update Then this happened I tried logging out and back in Clear cache
But up to this point the problem still exists
Day 2
Guys my phone did not type out correctly in the second comment when it was pointed out that it wasn't resolved. It was just a huge misunderstanding I see it's not resolved and I have asked for help. Hopefully the studio will give us a fix. I'm sure my CM is spread some light on this issue. Thank you guys for being so patient 😘
Thank you for getting back to me @Magnolia4 @NamTruong2001! Just want to inform you that the Studio is fully working on the fix 🙏
Yes, the issue is not fixed 💔. We need help from the studio
It's not been resolved at all.
Why is someone's phone considered as resolved while ours still has the same issue?
@Magnolia4 is it correct? We still see the issue in the phone.
Oops! Ok I see now it was not resolved. I play on Android and I don't have the issue. I just played the game to see and I don't have it. I of course always keep my game updated. I will pass it on and see if @Snow_Rider can give some clarification on this 🤗
Sorry guys I read my comment again and saw my phone didn't type out what I meant. I meant it wasn't resolved for neither I fixed my comment
Ok I see now it was resolved. I meant it to say was not resolved.
Android Tablet
@Magnolia4
No, that issue is not resolved. It appears on all devices I play. And it is not problem with account because it also occurs when I am logged out. I even borrowed a phone from my friend to check the app and it also shows the error, even using different game ID. The error appeared after the newest update from Google Play Store. I am using Android. It is definitely a software bug and only an upcoming update can solve this . The feedback should be passed to the King studio to release the fix.
@Spinnifix What device do you play? Android, iOS or Windows? What app version do you have?
Thank you everyone I am just now getting here and I see it's all been resolved. I have never and didn't encounter this issue before or now. I'm glad to see it's been resolved and things are ok now. I'm here most of the time if anyone ever has questions 🤗
