Problem with background

taitai0501 · September 2023

As shown in the photo below, the world map background and in-game background do not match in many chapters, so I would like to see this fixed.

Andres-2 · September 2023

Thank you for feeling that, I hadn't noticed, I checked in the last levels.

Tagging mod @Princess_Jessica @Nikolaos_Prodromidis

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level with an old version with the background

https://www.youtube.com/watch?v=0GB0UeoCY1g&ab_channel=PetePeppers

taitai0501 · September 2023

thank you for your reply!

Looking at the image, I feel like it's definitely a specification to reduce capacity.

I'm very sad that I can't enjoy the atmosphere, but I think I'll keep going.

NamTruong2001 · September 2023

@Princess_Jessica May you have any solutions?

Princess_Jessica · September 2023

Thank you guys I will ask and see but I feel like it is a capacity issue as well I will ask the studio to see what they have to say about this thank you guys for pouting this out 🤗

Princess_Jessica · September 2023

Hey guys may I ask what devices you use that the background doesn't match the boards? Is it phones, ipads, computers, or etc? Please let me know so we can further evaluate the situation 😊

taitai0501 · September 2023

@Princess_Jessica

I'm playing on an iPhone 13 and an iPad, and the background and board don't match on either. Of course I'm playing the latest version of both.

Princess_Jessica · September 2023

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/2807024#Comment_2807024

Ok thank you I will report this back to see what I can find out and I'll let you know 🤗

Andres-2 · September 2023

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/2807026#Comment_2807026

The problem is on all devices, some screenshots.

Android

Facebook

Windows 10 app

Princess_Jessica · September 2023

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/2807216#Comment_2807216

Thank you Andres I will report this back so we can see what is going on 🤗

Snow_Rider · September 2023

Hi @taitai0501 @Andres-2! Thank you so much for bringing this up! I've just spoken with the Studio, and the team confirmed that the background of each level is randomly shuffled, so it's not a bug. 😃 But I'm amazed by your attention to details. I've never payed attention to the background while playing Candy Crush Jelly Saga 🤭

Problem with background

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