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Candy crush jelly says downloading then running and goes no further.

Lynne_Durston Posts: 3

Level 1

May 2016 in Support

I am using the latest Safari and all my other apps on Facebook are working with no problems.  I have deleted the app and then downloaded a new one but same thing happens

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  KingsPinn Posts: 3,526

  June 2016

  There is a new moderator thread about this, check it out here, hopefully it helps: 

  https://care.king.com/en/candy-crush-jelly-saga/candy-crush-jelly-saga-supported-browsers 

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  Lynne_Durston Posts: 3

  Level 1

  June 2016 edited June 2016

  There is a new moderator thread about this, check it out here, hopefully it helps: 

  https://care.king.com/en/candy-crush-jelly-saga/candy-crush-jelly-saga-supported-browsers 

  The thread didn't help me still the same King frame with" Running" across it I am using a MacBook Air

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  Lynne_Durston Posts: 3

  Level 1

  June 2016

  There is a new moderator thread about this, check it out here, hopefully it helps: 

  https://care.king.com/en/candy-crush-jelly-saga/candy-crush-jelly-saga-supported-browsers 

  still waiting an answer to this as the page you sent me to was not of any help

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