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Waited a few days and to unlock and it keeps resetting back to 3 days

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Shirl_Wallin
Shirl_Wallin Posts: 2 Newbie

Waiting to unlock next level, waited the few days and it keeps going back to the 3 days. Should have advanced by now.

Best Answer

  • cinbugg
    cinbugg Posts: 2 Newbie
    Answer ✓
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    I am having the same problem as Shirl. I have waited 3 days (or more) to advance and timer keeps resetting to 3 days. You did not give an answer that helps me solve this problem. Please help me with this.

«1

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Hi Shirl- Welcome to King Care! I am sorry that you have been experiencing a problem progressing with your game. I have sent you a private message. Please click on the envelope icon in the top right hand corner of the screen. Have a lovely day! 

  • cinbugg
    cinbugg Posts: 2 Newbie
    Answer ✓
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    I am having the same problem as Shirl. I have waited 3 days (or more) to advance and timer keeps resetting to 3 days. You did not give an answer that helps me solve this problem. Please help me with this.

  • John_J_Reese
    John_J_Reese Posts: 1 Newbie
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    I 'm having same problem as Shirl. could somebody please help stuck on lvl 40 waiting for timer.

  • cinbugg
    cinbugg Posts: 2 Newbie
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    Dear Cezdiamond moderator, How can you show this as solved? Others have the same problem, but we have no fix! Please help or get someone who can.

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Dear Cezdiamond moderator, How can you show this as solved? Others have the same problem, but we have no fix! Please help or get someone who can.

    Hi cinbugg- We did not mark this as solved I am sorry. If another player marks an answer as solved, we are unable to change this. I have sent you a private message, please click on the envelope icon in the top right hand corner of the screen.
  • dabao
    dabao Posts: 6 Level 2
    edited July 2016
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    @Cezdiamond

    It's been over a week already. Timer keeps resetting to 3 days every time I logout from Facebook. Few days ago I sent email to support. no answer. Any fix? I can't keep my pc logged in Facebook for 3 days to avoid resetting timer 

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    I 'm having same problem as Shirl. could somebody please help stuck on lvl 40 waiting for timer.

    Hi John- I am really sorry that you are experiencing this problem. I will send you a message too.
  • Heidi_Okinawa
    Heidi_Okinawa Posts: 5 Level 2
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    Hi Shirl- Welcome to King Care! I am sorry that you have been experiencing a problem progressing with your game. I have sent you a private message. Please click on the envelope icon in the top right hand corner of the screen. Have a lovely day! 

    What's the answer? Why is it a secret? Why does this show as solved but clearly isn't?
  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Hi all- I am sorry that some of you are still experiencing a problem progressing in your game. Please could you let me know the following information

    - Is this problem only on a mobile device? If yes, which model do you play on?

    - Please could  you play while connected to the Kingdom and let me know if the problem persists there also? 

    - Is there an error message, if yes, what does it say? 

    Thank you all for taking the time to highlight this! Have a lovely weekend :-) 

  • Joanne_Callaghan
    Joanne_Callaghan Posts: 1 Newbie
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    Dear Cezdiamond moderator, How can you show this as solved? Others have the same problem, but we have no fix! Please help or get someone who can.

    please could i have a private message, to help me after waiting 6 days to advance

Hey! Would you like to give us your opinion?