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Candy Crush Jelly Saga freezing.

Karen_Nichols
Karen_Nichols Posts: 3

Level 1
in Support

Candy Crush Jelly Saga freezing while making purchase for extra moves or purchasing just 10 gold bars.  If I spend more it will let me.  I have spent hundreds of dollars on King games and I would at least like an explanation on why this is happening.

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Answers

  • StuckInATree
    StuckInATree Posts: 4,755

    Are you playing from Facebook directly? It doesn't matter whether you spend 0$ or a 1,000$, everyone can experience technical issues.

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  • Karen_Nichols
    Karen_Nichols Posts: 3

    Level 1

    Are you playing from Facebook directly? It doesn't matter whether you spend 0$ or a 1,000$, everyone can experience technical issues.

    It is more than a technical issue. I have read a lot of other people having the same problem. If I buy more than $4.99 on more gold it goes through just fine. But if you only spend .99 or 4.99 on more gold it just spins. I find that more than a technical issue. I really don't appreciate your matter of factly answer. I only use facebook to play my games.
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