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Not getting lives from friends
C_Culbertson
Posts: 6
Level 1
in Support
I have found that when friends send me lives and I hit the envelope, it just empties and I never get the lives. Is anyone else having this problem?
0
Answers
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Hi!
Do you have the problem on Facebook or on your mobile device?
I have seen other threads about it and it is most probably related to the connection from a mobile device to Facebook.
Check these two threads on how to set up the connection:
Android: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android
iOS: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios
Cheers :-)
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No, it's not on a mobile device. It's my PC at home.Hi!
Do you have the problem on Facebook or on your mobile device?
I have seen other threads about it and it is most probably related to the connection from a mobile device to Facebook.
Check these two threads on how to set up the connection:
Android: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android
iOS: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios
Cheers :-)
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Check your wifi connection..if your message empty..then you ask your friends for lives
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@sarma_palash123 please check your dates
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