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Level 321 issues with advancing

Kelly_Colomba
Kelly_Colomba Posts: 1

Level 1
in Support

I cannot advance from level 321 as one block is constantly showing not jellied in the last pane.  I have watched tutorials and walkthroughs of this level and have not seen the issue that I am having.  I would show a screenshot of it if I could add a photo.  Thanks for any help!

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Answers

  • Bernie-5
    Bernie-5 Posts: 1

    Level 1

    Hi Kelly,

    Thank you for posting this here on King Care.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care. You can upload a screenshot here on King Care when using a PC. 

    Kindest regards,

    Tony - King Care Team

    What's the solution???
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  • Cezdiamond
    Cezdiamond Posts: 6,498

    But where is the solution to this problem?

    Hi Anne- We are still looking into this, we hope to have an update to share with you soon :-)
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  • Tony_Mc
    Tony_Mc Posts: 4,138

    It looks like there is an update that has fixed the bug issue.  I was now able to pass the level.  Yay!!  Thanks for the help Tony Mc!

    Thanks a lot for your feedback Kelly!
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  • Marisa1980
    Marisa1980 Posts: 18

    Level 1

    It looks like there is an update that has fixed the bug issue.  I was now able to pass the level.  Yay!!  Thanks for the help Tony Mc!

    Although Jelly cube is fixed, I want King to change mechanic of liquorice lock (means remove them by matching candies near them. This happened when jelly cube got issue.)
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  • Cezdiamond
    Cezdiamond Posts: 6,498

    Same Problem . 3 Weeks later . Where is the update please?

    Are you still stuck on this level?- Thanks!
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  • Monique_de_Hoog
    Monique_de_Hoog Posts: 2

    Level 1

    Hi Kelly,

    Thank you very much for uploading this screenshot.

    I have now informed the Game Studio about this happening on level 321 in Candy Crush Jelly Saga; I´d like to thank you all for highlighting this here on King Care.

    Please note we will keep you informed here on this thread and I hope we will soon be able to provide you with an update.  

    Kindest regards,

    Tony - King Care Team

    Sorry can you tell me if this problem is solved as it is NOT on my windows phone.
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