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I went to purchase the sweet deal from the store for 2.15 with tax and the store said the network was unavailable but I was charged for my purchase. Can I get a refund? Also I purchased it from my hp laptop not a phone or tablet.
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Hi and welcome to the Jelly community. I am sorry you are having a problem with your purchase. Will you please use these green links it will help you 🤗
📕Help Center
charges I don't recognize on my Google app
thank you for reporting 😍
Please make sure to insert proof of purchase when contacting them 🤗
Hello and welcome
If you go to the help center and search for gold bars and buy them. Please follow the steps there and if you get stuck, write to support and enclose your proof of purchase. This is important.
Good luck
Hi and welcome to the Jelly community. I am sorry you are having a problem with your purchase. Will you please use this green link and they will help you out Contact Us 🤗
I would like a refund. It says I made 1.99 10 gold bars purchase on 1/21/24. I did not.
Hi Cobbalex!
Did you do the purchase through Windows Marketplace? Please use this link: https://support.microsoft.com/en-us/contact/menu/billing/
If you need to get in contact with King Support: https://care.king.com/en/contact
Cheers :-)
