The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
🔥 Hot Right Now in Candy Crush Jelly Saga 🌶
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Restart from level 1
Nurabiatul_Amira
Posts: 1
Level 1
in Support
There's an update in candy crush jelly but when I clicked on app store there's no update button. I clicked on uninstall wgen I realised that I didn't sync my candy crush jelly with my facebook account. And now that I've installed it again, I need to restart from level 1. How can I retrieve back my progress?
0
Answers
-
Hello.
Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.
Kind regards,
Johnny
0 -
Please RESTART my Candy Crush Jelly to Level 1
0 -
Hallo und Willkommen
Warum möchtest du wieder neu anfangen?
Vielleicht kann dir der Manager dabei helfen.
0 -
Please log out of your game., PLEASE Do Not delete the App, just log out.
Let's do a soft reset. Let it sit for a few seconds, log back in with your email and password. Play level 1 and do a reset again, That should take you back to where you should be. 💕
0
