Restart from level 1

Nurabiatul_Amira · August 2016

There's an update in candy crush jelly but when I clicked on app store there's no update button. I clicked on uninstall wgen I realised that I didn't sync my candy crush jelly with my facebook account. And now that I've installed it again, I need to restart from level 1. How can I retrieve back my progress?

Johnny_Ryall · August 2016

Hello.

Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.

Kind regards,

Johnny

Wanda-12 · January 29

Please RESTART my Candy Crush Jelly to Level 1

Spinnifix · January 29

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/2948605#Comment_2948605

Hallo und Willkommen

Warum möchtest du wieder neu anfangen?

Vielleicht kann dir der Manager dabei helfen.

@LoFiGummy

johamilton · January 30

https://community.king.com/en/candy-crush-jelly-saga/discussion/196233/restart-from-level-1

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/2948605#Comment_2948605

Please log out of your game., PLEASE Do Not delete the App, just log out.

Let's do a soft reset. Let it sit for a few seconds, log back in with your email and password. Play level 1 and do a reset again, That should take you back to where you should be. 💕

Restart from level 1

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