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They just updated the game on the 1st and now it's unplayable. I am hoping they update again to fix it. I reported the issue, but the email I got just provided a link to this forum and didn't acknowledge it's an issue with the update.
The recent app update yesterday has rendered the game unplayable. I am unable to open it, it keeps crashing. This needs to be fixed at King's end. When will this happen?
Every time I try to open my candy crush jelly game, it instantly closes. This just started today. I'm not sure how to fix.
I'm having the same issue now.. HOWEVER.. I got this PC last week. Played Jelly for a week, and yesterday it started not loading. Worked fine before. I've done everything you've done and it still doesn't work. I'm confused because it DID for a week!
CC Jelly will not open
Hi all. I downloaded Jelly to my PC at the Microsoft store and it crashes or hangs while loading. Apparently, PC is not listed as a platform for this game. I tried MS app repair, reinstall, and uninstall-restart-reinstall but none of that has worked. Should I just give up?
Won't a reset delete all of our boosters?
CC Jelly won't load on the win 10 app. Is this a known issue? TIA
Hi @jmauldin warm welcome to our community at Candy Crush Jelly Saga.
I have the same problem as you. My game Candy Crush Jelly Saga won't open on Winwos 11. The error has been in place since yesterday. I tried again today and quit after half an hour. When I look in the Microsoft Store, the game was changed yesterday by an update. Since then, it no longer works on Windows 11.
Do you have a mobile device? There, the app can be easily opened and played.
I will report the error on Windows 11. Unfortunately, there is no service available on weekends. I guess we'll have to wait until next week when the people in support are back to work.
cc: @Princess_Jessica @johamilton
Dang, I thought I had that closed. 🙃
Hi. I think you've just quoted wrong replies. The issue above happened since Royal Championship, and it was about 3 years ago.
It may be technical issue recently from the latest comment in 2024.
Very strange, I just checked mine and it it working. Please check for updates and do a log out of your game and then log back in. See if a soft reset works. 🤗
Game will not open today.
https://community.king.com/en/blog/categories/blog-posts
Hello and welcome
Maybe the link could help you!
Have you downloaded the Jelly app?
jelly will no longer open on windows 11. Has been playing fine. Is there a fix?
Hey Jellies ! 👋 Are you ready for thanksgiving? I'm not! 😁 November is such a hectic month for me and I'm sure you to so let's just do something easy and fun for some goodies 😜 Let's pick your brain with some crazy math 😱 What to do✔️ Complete this math puzzle and post your answer using the spoiler to make it fun for all!…
Dare to leap through the swamp for a share of 100 Gold Bars? A new adventure has arrived in the Jelly Kingdom. You and other players have landed in the mysterious Jelly swamp, where a glittering pile of Gold Bars glows in the distance... but reaching it won’t be easy. To get the prize, you must carefully leap through the…
Hi fans of Candy Crush Jelly Saga! We know that adding friends and requesting lives can sometimes be a bit confusing, and it's a hot topic in the Jelly community. We're here to help clear things up for you! Let’s dive into some of the most frequently asked questions. 💬 How can I add friends? We understand that you might…
How do I Change the team? Where is the button? My game is all messed up. nothing is working right, How do I reset the game? Thanks
🎈Hello Jellies! We are here to celebrate you! 🎂 Is it time for your birthday❓️ 🎂 Come on in and let us know. We certainly want to help you celebrate. 🎈But wait there is more, you will receive this Jelly 2025 birthday badge.🎖 This is our special birthday gift to you 🎁 🍰Everyone have a Jellylicious fun day/week and happy…
🍓Jelly [Normal]: 9427, 9429, 9433, 9437, 9440, 9444 ⚔️🍓Jelly [Boss]: 9435 🐛Frosting (Puffler) [Normal]: 9426, 9431, 9434, 9436, 9439, 9441, 9443 ⚔️🐛Frosting (Puffler) [Boss]: 9428, 9442 🐒Monkling [Normal]: 9430, 9438, 9445 ⚔️🐒Monkling [Boss]: 9432
I have Jelly friends on my game I don't know how do I get them off?
