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Hi @jmauldin warm welcome to our community at Candy Crush Jelly Saga.
I have the same problem as you. My game Candy Crush Jelly Saga won't open on Winwos 11. The error has been in place since yesterday. I tried again today and quit after half an hour. When I look in the Microsoft Store, the game was changed yesterday by an update. Since then, it no longer works on Windows 11.
Do you have a mobile device? There, the app can be easily opened and played.
I will report the error on Windows 11. Unfortunately, there is no service available on weekends. I guess we'll have to wait until next week when the people in support are back to work.
Hi all. I downloaded Jelly to my PC at the Microsoft store and it crashes or hangs while loading. Apparently, PC is not listed as a platform for this game. I tried MS app repair, reinstall, and uninstall-restart-reinstall but none of that has worked. Should I just give up?