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Still won't load
Hello and welcome 👋
Did you try a soft reset? Have you updated your game again? Have you tried to go through the troubleshooting steps?
Keep the game and device updated;
Have at least 2 GBs of free memory;
Clear cache;
Have a stable Internet connection;
I'm so sorry your having issues. I have saw in this link that other player's is starting to have this issue again. It was fixed but it seems that the issue may be happening again. So please be patient while they get this figured out. They will work hard to resolve the issue and get you back up and running 🤗
Here is a link where you can get more info about this issue
Hello @mlewetzki🤗 A Warm Welcome to our sweet King Community!
I am sorry to hear that you are experiencing issue with the game!
The Candy Crush Jelly Saga team is aware about this issue and they are working on it. Let me call in our Jelly Saga Moderator @Princess_Jessica to explain a bit more.
Thank you for your patience and understanding!
If you have any further questions, please reply back by typing in the blank box given below🍫🍫
Did you try the support team?They send you a link to the emailLUCK!!
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How do I Change the team? Where is the button? My game is all messed up. nothing is working right, How do I reset the game? Thanks
so I’ve been recently getting this strange bug after the game loads as instead of seeing rivals on the jelly race banner I’m seeing purple squares instead and it’s getting stressful I don’t known what to do my app is updated and connection is solid
I have Jelly friends on my game I don't know how do I get them off?
I asked this before but to no avail it seems . My wife and I play as friends On CCJ . Why do we have to go through 40 to 60 plus names at times to find our friend ie: : my wife's name and she has the same problem finding mine to ask for lives and when the screen comes up to send lives it's the same deal this is getting…
I got a new computer and I can't find my game. I'm signed in and downloaded it to the computer. please help! thanks everyone.😁 @Snow_Rider @Princess_Jessica @johamilton
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of November 26, the latest level available is 9425. Enjoy the new content and have a Jellylicious day! 🍭