Candy crush jelly

mlewetzki

Still won't load

Chasti39

Did you try the support team?They send you a link to the emailLUCK!!

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/438379/candy-crush-jelly

Hello @mlewetzki🤗 A Warm Welcome to our sweet King Community!

I am sorry to hear that you are experiencing issue with the game!

The Candy Crush Jelly Saga team is aware about this issue and they are working on it. Let me call in our Jelly Saga Moderator @Princess_Jessica to explain a bit more.

Thank you for your patience and understanding!

If you have any further questions, please reply back by typing in the blank box given below🍫🍫

Princess_Jessica

https://community.king.com/en/candy-crush-saga/discussion/438379/candy-crush-jelly

Hello and welcome 👋

Did you try a soft reset? Have you updated your game again? Have you tried to go through the troubleshooting steps?

Keep the game and device updated;

Have at least 2 GBs of free memory;

Clear cache;

Have a stable Internet connection;

I'm so sorry your having issues. I have saw in this link that other player's is starting to have this issue again. It was fixed but it seems that the issue may be happening again. So please be patient while they get this figured out. They will work hard to resolve the issue and get you back up and running 🤗

Here is a link where you can get more info about this issue

https://community.king.com/en/candy-crush-jelly-saga/discussion/438180/loading-issue-on-windows