I never remember my email address or password so now I'm just floating through the game no beblno

meb123 · May 22

I don't remember my email address or password for this game so I'm just floating through with not being able to interact with friends or get any extra benefits or lifes. So if I log out I lose all my progress. I tried starting over but that's years of progress lost there too so the game 86self doesn't let me interact with other players and shows me no friends von my list after 3 years come on someone vhelp me please

Spinnifix · May 22

https://community.king.com/en/candy-crush-jelly-saga/discussion/451410/i-never-remember-my-email-address-or-password-so-now-im-just-floating-through-the-game-no-beblno

Hello and welcome
I'm sorry you're having problems and would like to help you.
Are you on FB? Because in FB you have to save the progress.
You can no longer remember your email and password.
Please contact customer service and they may be able to help you.Contact Us

here - Helpcenter

This could help you too.

Good Luck

johamilton · May 22

https://community.king.com/en/candy-crush-jelly-saga/discussion/451410/i-never-remember-my-email-address-or-password-so-now-im-just-floating-through-the-game-no-beblno

Hi sorry you are having this problem. You do know your email correct? You just don't know what your password is? If so,it should let you put in a new password when it says "Forgot Password"

Spinnifix · May 23

https://community.king.com/en/candy-crush-jelly-saga/discussion/451410/i-never-remember-my-email-address-or-password-so-now-im-just-floating-through-the-game-no-beblno

Hello! Were you able to solve your problem?

meb123 · May 23

PS. I just want to be a real player not a ghost in the game 😭😭😭😭

meb123 · May 23

No I still haven't solved my problem I neither remember my old email address nor password. So when I put in a new password it says that it isn't compatible with the email address I have now or visa versa😭😭😭🤔

johamilton · May 23

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3068990#Comment_3068990

Since you do not know your email address, you will have to use this link 👉️Contact Us. Please let us know that you have it all taken care of 💕

Spinnifix · May 24

https://community.king.com/en/candy-crush-jelly-saga/discussion/comment/3068990#Comment_3068990

You have to enter your email address first, it
doesn't matter if you don't know the password. That's why I put it in
my comment above. You can check the help center or then contact
customer service.
I put both in my comment to help you.
If you accept it, it can help you.

If you don't know either, then please accept it all the more.
It's best to write it down or save it.

One question: do you happen to have your player ID? Because this could be helpful.

I wish you the best of luck

Spinnifix · May 24

https://community.king.com/en/candy-crush-jelly-saga/discussion/451410/i-never-remember-my-email-address-or-password-so-now-im-just-floating-through-the-game-no-beblno

It could be. If the support can't help you, you
have to start over. I'm really very sorry for you.
Is this the only game you have? If you play other games, the same
email addresses and passwords will also be there. Then you have the
same problems there too.
Hope the support can help you!🙏

I never remember my email address or password so now I'm just floating through the game no beblno

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