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King_admin
Posts: 3,736 
in Discussions
Comments
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@Princess_Jessica @johamilton @Spinnifix
In this support thread, the second post is "typically" the "answer" to the question of the first post and gets the +2 points of "answering".
I don't know if there is any way of this rule to be corrected.
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Hi! The situation on the support areas is as following:
The first post "answering" the question gets automatically +2 points by the system, regardless of the post's content!
For example, someone who navigates in the Community looking for unanswered threads into the support areas and leaving a simple post, e.g. "good morning", gets +2 points!
The accepted answers is something different! The points here are much more and they are increased "dramatically" as someone gets more accepted answers! (answer!)
The member who posts the question can accept as many answers in his/her question as he/she wants!
When there is not an accepted answer in a thread, only the second post (the first after the question) gets +2 points! 🙂
I know more details for your info if you want to know.
