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Level 2229 issue
Answers
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Hi @mel588,
Did you restart the app? We haven't seen any other reports since it got fixed so the issue should not be there for you. If you can restart the app again and let us know if you're able to move forward once you beat the level that would be great.
Regarding the loss of boosters that this might cause, do not worry, they will be compensated
.
Cheers,
Xarly -
Please check my account! Thank you.Xarly said:Hey everyone!
I wanted to give you an update on this. Thanks to your reports, the studio has managed to very pull a fix for it and already implement it. This mean should no longer happen. If, like @davidchoiny, the issue implied the loss of powerups or gold bars, please reply below letting me know and I will personally go into your account to check it and compensate accordingly.
We're very sorry for the troubles, and thanks again for reporting it to us!
Cheers,
Xarly -
Hi everyone,
We have tested it again and we cannot reproduce the issue. Can you confirm that you are playing online and that your game is up to date? (Version 2.14 is the current one)
If you can confirm that this is the case and that you still encounter the issue, that would be much appreciated.
Apologies again for all the inconvenience.
Cheers,
Xarly
