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Used Google points and didn't receive it in game
I had over a 1000 points on Google so I decided to use it to buy the 19.99 bundle on candy crush saga. The game wasn't loading after I purchased. So I closed out and came back and they never gave me my bundle. But Google says that I used the 1000 points. So who do I talk to for a refund?? As you can see in the image, I…
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Level 2707 not working properly
You cannot win this level without spending a lot of money. The fishes go everywhere but to where they are supposed to. Meaning you waste more moves trying to target specific areas. By the time you clear the first level, you have 7 moves left if lucky (and that's with using a booster. 3 moves left without boosters). Please…
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Level 2236 is impossible
The fish keep going to all the wrong places, and if you have boosters they'll force you the fish to hit them but miss the obvious ice it needs to hit.. By then you're left with not that many moves and you barely get to one half of the second screen before the game is over. I've been trying for the last 30 minutes. Boosters…
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How do I get my money refunded??
i was in the middle of a game and about to win, I decided to pay for gold so I can continue. It took my money then shut the game off, so I HAD to restart. I want my money back for wasting my time. If the app is going to just close out after taking my money then it’s unfair. And this was a hard level that’s taken me days to…
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Map like candy crush soda?
Is it possible you guys can add a map of the levels for candy crush jelly, like you have for soda? It's so hard trying to go back and play old levels and having to scroll for 20 minutes just to get to them. Especially on Android phones; the scroll is way slower than iPhone. It would greatly help to enhance game play
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Something is wrong with level 1597
i literally just wasted 3 lives because there’s a glitch in the game. Whenever it’s the computers turn, he makes the wrong move. He’ll move two pieces that are not even connected to any wins. It’s like he’ll move an orange candy and blue candy, surrounded by purple ones. Then the game freezes because it’s an invalid move.…
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Level 1407 glitch??
its impossible to win without wasting money. Everytime you get a fish it goes to Carl’s goal to get his monkeys in first and totally ignores yours. So you end up losing although there’s not even that many moves they provide you to begin with. Every fish goes hit a random box or go straight to carl’s wth? Can you guys fix…
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Reached level 1931. When will you guys update?
I'm a Windows phone users and reached level 1931 on candy Crush soda. When you get to level 1930 there's a wet sign with a bucket, for under construction. The game told me to wait until the next update to me able to play but on fb it allows me to continue. I'm just wondering when the phone version will be available and…
