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Level 2229 issue

1246

Answers

  • mel588
    mel588 Posts: 16

    Level 2

    ID 10209470915947584 and it is still not fixed....
  • Xarly
    Xarly Posts: 2,509
    Hi everyone,

    Thank you for the player IDs. I will let the next couple of days as well to get more of the player IDs and run a full analysis to give back the boosters or gold bars needed.

    In the meanwhile, thanks for the reports. It seems like it's fixed for some platforms but not others. We will keep reviewing this during the weekend and will hopefully have an update by early next week.

    Cheers,
    Xarly
  • davidchoiny
    davidchoiny Posts: 8

    Level 2

    Worked for me on iPhone X. But now found bug on 2234
  • Anijoelle
    Anijoelle Posts: 26

    Level 3

    edited February 2019
    Xarly said:
    Hi everyone,

    Thank you for the player IDs. I will let the next couple of days as well to get more of the player IDs and run a full analysis to give back the boosters or gold bars needed.

    In the meanwhile, thanks for the reports. It seems like it's fixed for some platforms but not others. We will keep reviewing this during the weekend and will hopefully have an update by early next week.

    Cheers,
    Xarly
  • tinka1048
    tinka1048 Posts: 12

    Level 2

    My user ID is 10207368702309246
  • mel588
    mel588 Posts: 16

    Level 2

    Will this ever get fixed or should I write it off as I did candy crush?
  • Jerrilyn_Harvey
    Jerrilyn_Harvey Posts: 32

    Level 3

    Used several boosts and have beaten level 2229 4 times and no advance.  Tried again after it was "fixed".  Not fixed!  Hate loosing all those boosts!
  • Xarly
    Xarly Posts: 2,509
    Hi all,

    During this weekend we have been investigating the issue. It seems like the issue was fixed in some platforms but not in others. On PC (Facebook for instance) the issue seems to be still present. We have taken your feedback on to the studio and they are working on it.

    @mel588 and @Jerrilyn_Harvey , we apologise for the issues that this is causing. As @davidchoiny confirms, it's working well in iOS (regarding the new bug you mention, if you can please make a new thread and let us know what it is you are experiencing that would be great).

    I will now start compensating each of you and will update you all with any news that we may have around the platforms where the issue is not yet fixed.

    Thanks for your patience and reports,
    Xarly

  • Anijoelle
    Anijoelle Posts: 26

    Level 3

    I'm Android and couldn't find my ID at all. I've been looking for days.. I haven't received anything either. 
  • Sexysadie
    Sexysadie Posts: 1

    Level 1

    Still not fixed

Hey! Would you like to give us your opinion?