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Level 2229 issue
Answers
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Hi everyone,
Thank you for the player IDs. I will let the next couple of days as well to get more of the player IDs and run a full analysis to give back the boosters or gold bars needed.
In the meanwhile, thanks for the reports. It seems like it's fixed for some platforms but not others. We will keep reviewing this during the weekend and will hopefully have an update by early next week.
Cheers,
Xarly -
Xarly said:Hi everyone,
Thank you for the player IDs. I will let the next couple of days as well to get more of the player IDs and run a full analysis to give back the boosters or gold bars needed.
In the meanwhile, thanks for the reports. It seems like it's fixed for some platforms but not others. We will keep reviewing this during the weekend and will hopefully have an update by early next week.
Cheers,
Xarly -
Hi all,
During this weekend we have been investigating the issue. It seems like the issue was fixed in some platforms but not in others. On PC (Facebook for instance) the issue seems to be still present. We have taken your feedback on to the studio and they are working on it.
@mel588 and @Jerrilyn_Harvey , we apologise for the issues that this is causing. As @davidchoiny confirms, it's working well in iOS (regarding the new bug you mention, if you can please make a new thread and let us know what it is you are experiencing that would be great).
I will now start compensating each of you and will update you all with any news that we may have around the platforms where the issue is not yet fixed.
Thanks for your patience and reports,
Xarly
