Missing gold and powers

Robina17 · November 3

Check my account all my gold went missing and powers too.

Screenshot_20241103_165411_Candy Crush Jelly.jpg

johamilton · November 3

https://community.king.com/en/candy-crush-jelly-saga/discussion/474406/missing-gold-and-powers

Hi and welcome to the Jellies. I am so sorry it is missing. Can you tell me if you possibly deleted your game app and then reinstalled? Did your game crash? Anything like that?🤗

Robina17 · November 4

No I didn't reinstall it. I just closed the app and when I reopen it I didn't have anything.

johamilton · November 4

Lets try to do a soft reset. Log out of your game (Do Not Delete), close the game, then let it set a few seconds. Open your game, log back in with your email and password. Let see if it comes back.

If not, here is a link you can get in tough with 👉️Contact Us 💕

Missing gold and powers

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