Game not loading on Facebook!(Reported)!

rlweinstein · June 2019

For the last week I get the message "You have experienced an error that we are working hard to fix. Please try again in a moment" The moment is over a week. When will this problem be fix? The problem is on my home computer. I can still play on my laptop and android cell phone. Each have different help items. My home computer has the most help items and I do not want to lose them.

QueenB · June 2019

Welcome to our Community @rlweinstein😃

I moved your question here as this is something that has been reported to the studio so it's being looked at. Keep an eye on this post so you know the status 😉

marmarmar2 · June 2019

I am getting an error and I wont get to indulge on my day 2 reward!

marmarmar2 · June 2019

here is the image/ this is through the face book interface

QueenB · June 2019

Thanks for sharing @marmarmar2 and welcome to our Community 🤗

Xarly · June 2019

Hi @Legs1974 ,

Welcome to the Community! This forum is specific to Candy Crush Soda Saga. I'll move your thread to Candy Crush Jelly Saga, where @QueenB or our superstars and players can help you out better.

Cheers!
Xarly

Legs1974 · June 2019

My candy jelly game has frozen for 2 days and I’ve tried everything and it won’t budge

Unknown · July 2019

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Unknown · July 2019

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Unknown · July 2019

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Game not loading on Facebook!(Reported)!

Answers

My candy jelly game has frozen for 2 days and I’ve tried everything and it won’t budge

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