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Not recognizing my email
Cherakee68
Posts: 2
Level 1
in Support
Help! My game says my email doesn't exist. It keeps going to my husbands email and facebook starting from beginning 
. How can I get mine back?!
. How can I get mine back?! 0
Answers
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0
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Im using my ios phone0
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Cool, thanks
Can you try the following on the device please:- Disconnect the game from Facebook/King account (if connected).
- Delete Facebook App if you have it installed.
- Clear cache from your Safari: http://www.imore.com/how-clear-stored-website-data-ios-7-safari (Super Important).
- Restart the device and try connecting the game back to Facebook/King account so your progress can sync.
Let me know how it goes 1 -
Hi @Cherakee68, welcome to our community. I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here. We always run contests so be sure to do them for a chance to win gold bars.Are you both using the same email address?I have seen this happen before. Please read my comments here. It might be the same user ID # for both of you. So please check it out and get back to me here so that we can resolve this.0
