Hi @wehowl and welcome to our adorable Community 😊 This is a known issue and the studio is working hard on fixing it. Fingers crossed to be fixed in the next update 🤞🏻
As a matter of fact, here is the latest statement from our Community Manager regarding this issue.
Hi @wehowl and welcome to our adorable Community 😊 This should be fixed with the last update 2.31.22 so please check out if your game is up to date and let me know if you still have this issue.