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🔥 Hot Right Now in Candy Crush Jelly Saga 🌶
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000
King.com account
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Answers
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Welcome to our amazing community @Steffanie! If you need help resetting your password, follow the instructions I’ve posted below.
1. Access the “kingdom connect” icon that can be found in the settings menu.
2. Click on “Already got a King account? Log in.”
3. Enter your Email Address.
4. When prompted for a password, click on the “forgot password” button to the right of the text box.
5. Go into your email and check your spam folder and mark the message as “not spam.”
6. Open the email in your “Primary” folder (or whatever folder it may have been placed in) and click on the link provided.
7. Follow all instructions from there to reset your password.
Let me me know how this goes. -
Hi there
Thanks for the reply
The problem is this: I've got a new mobile device and want to transfer my candy crush saga level (I'm over 2000) to the new device. On the old device my candy crush is connected to a king account but I forgot my password. And somehow the connected email address there has a blank between the @ and the domain, I can see it there. But I cannot send a new password because the corresponding email address is invalid because of the blank sign and does not exist ...
What can I do?
Regards
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Hi @Steffanie and welcome to our adorable Community 😊 Just to add up to what @Joseph45 said, you can follow the link below and read this thread, at the bottom there is a post from our Community Manager where you can read what is the best option in this case
https://community.king.com/en/candy-crush-saga/discussion/248793/change-email-adress#latest
I hope this will help you. Have a wonderful day 🤗
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Hi all
Thank you for your help. I tried as suggested, created a new account and used the contact form to write to the customer service if they could transfer my old account to the new one. But all I get is an automatic answer from their AI called Anna.... I need the intervention of a human being. What can I do -
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cvw said:Another thing I have a envelope on one of these games with a number on it when I click on that envelope I don't see anything and the number doesn't go away. Augh why is it saying I'm not on the internet when I have to be in order to play the game
Some players for the games have been getting that notice. The only thing that seems to work is to uninstall and reinstall your game on your mobile device but I have to WARN you that if you do this you will lose all lives and boosters because they are only saved to your device. Gold bars will never be lost because those are saved on their server.
