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App issue.
Hello, I'm having trouble installing the candy crush jelly app.
It was not updating and I removed the application and was unable to install it anymore, says that at the moment the application cannot be installed.
I already asked Google for help, we did all the steps and it didn't work. I would like you to help me. thank you. Awaiting return.
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Answers
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U playing on which device? Win10, HTML platform on PC or phone? Do u have more than 2GB of memory left before n after downloading?
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Hi, I was playing on the cell phone, samsung S10e.
Yes I have more than 2Gb available, but do not install, I have done everything. :(
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We warmly welcome you to the Friendly King Community's Candy Crush Jelly Saga forum.
- On your Android phone or tablet, open your Settings app .
- Tap Apps & notifications.
- Tap Download Manager. ...
- Open Google Play Services.
- Tap Storage. ...
- Tap Clear storage Clear all data. ...
- Open the Google Play Store app .
- Wait for 5 minutes, then try your download again.
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This was done and it didn't work either.
I've done all the possible steps :(
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System updates can bring improvements that could fix your issue.
Check this steps here.
Let me know.
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The update has also been done, as I said, all the steps have already been done, it's not a problem with the phone, so I need help from the king's support.
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