Colin_Kebbell Level 2

Unfortunately, I haven't purchased any boosters, I earned them during game play. It's a pity that they can't be saved to one's profile somehow but hey ho, it's not the end of the world, I'll just have to start again. Another lesson learned, nothing is as straightforward as one would hope.

Hi PrettyBubbles, thanks for getting back to me. I have not re-installed the game, or changed my device. I know that uninstalling and reinstalling will wipe any power bubbles that have been collected so I am very careful not to do that. I have followed your previous advice on many occasions with regard to logging out and…

Hi, I have been playing BW2 for a long time now but a couple of days ago all of the power bubbles I had collected have disappeared. I have cleared cache, logged out and back in again, powered off my Android device, just completed a Nero's Bingo and I now have the grand total of one power bubble. I was hoping that once I…

My Team Quest has also returned albeit with a message that informed me that I hadn't played it for more than 14 days so that particular Quest was abandoned. No matter, it's back, so thank you PrettyBubbles for keeping on the case and getting the powers that be to reconsider and reinstate it. Woohoooo!

Mine has gone too, is it going to be restored? It has been missing since the middle of August and has left a big hole in my playing enjoyment

Hi I am playing bw2 at level 6371 and find that some bubbles in a group of the same colour do not pop when hit with the correct colour bubble, for instance, there is an unbroken string/group of red bubbles and I strike them with a red bubble but only some of the bubbles pop leaving the rest on screen. Is this a new feature…

I don't know how these things work but I can now report that I have all the features back that had been missing, that is, challenges, friends/messages with accompanying lives (50+) and finally, some new levels to play. I am now a happy bunny! Still waiting for an update to the app but that is no longer important (in fact…

Hi, just to keep you updated on my particular issues, friends have been gradually creeping back and I am now up to 50+ but these are not the friends I had before, totally different set. I have been getting challenges again for a week or so but still no new levels. I have completed level 4330 but it has been like that for a…

Thanks Tweetybell, I play on a tablet. I am not prepared to uninstall the game yet, I would lose all the rewards I have collected, however, PrettyBubbles suggested that I should wait until after installing the next update (don't know when that will be), then log out, restart my device and see what happens. Watch this space!

I take it that you recommend that this procedure should be adopted after each update?

Hi PrettyBubbles, Thanks, I'll try that. Any idea when the next update is due to be rolled out?

It's happening again, all messages have gone and all friends gone, no new challenges, and no new levels. I thought this had been resolved but it looks like this is an ongoing problem that is going to keep recurring. Maybe the next update will fix it again but it is a pain!

Thanks for reassuring me that bw2 is not dead. I haven't moved anywhere, only ever play on a mobile device via King. Haven't logged into Facebook via this game for more than a year now (no friends there that play this game so pointless really). If you get a chance to look back through this discussion, you will see that I…

Aaaaaggghhhhhh! My friends and messages have all suddenly disappeared again. What did I do wrong? If it goes the same way as last time, I probably won't get any challenges either. I'm currently at level 4330 and awaiting new levels (haven't had any for three weeks now!) Does this mean that bws2 is now dead?

Good luck with that, let's hope they finish it, I think you'll find that they will before you need to start another row. Bear in mind that lots of people start to play before they go to work, complete one tile, then start another with the intention of finishing it when they next play. I'm retired so can play whenever I…

Tried an experiment today, decided to be a squatter for once. Rest assured, I didn't block any lines, I waited until I was sure that two other players were going to complete the line that they were working on. I had collected about half the required challenge on that tile then waited to claim my reward. Guess what? You…

Pleased to relate that my Android tablet does indeed perform as a mobile device regarding Bubble Witch 2. After a recent update of the app, I immediately did a restart of my device, clearing the cache partition along the way. Voilà! I now have my friends and messages back and Challenges such as Jackalope Tower. The only…

Woo hoo... After the latest update, I can now see friends and give and receive lives, and my messages are all back. Thanks King and all your administrators for sorting this out. I thought it was never going to happen and was at the point of ditching this and all King games from my device. My faith has been restored (along…

Yep, same here, not playing on Facebook, playing on a mobile device but still no messages, it's been several weeks now, like everyone else I used to have 50 plus messages at all times so I could send and receive lives but now all I get are the same four players that I send to and request lives from but still get the same…

By the way, I did as you suggested, I restarted my mobile, played a level (I think, couldn't make out much!) still no challenges even on that!