The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Comments
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On one of your devices, have you any saved boosters? I know its a pain in the backside, but would it be possible to try restoring one of those to see if that clears it? I know I had to do that when I had issues purchasing items on my android tablet. They never could get to the bottom of it and I tried everything. It was…
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Hi Dave, thanks for posting. How are you connecting for progress? Via the Kingdom or Facebook? I see you are playing on two ipads and having the same issue which seems to suggest it could be more the connection. Have you tried rebooting your router? I just needed to check that before I pass it over, have you got a…
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I guess you guys no longer want my money. Interesting.
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Apparently didn’t get sen in the comments. Any word on when the dev team will look at this issue? I don't have any boosters, I have still earned some of them along the way and was able to use them. I still have gold bars in one game but can not use them. I still get notifications and the like for my games. As far as the…
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Tried this also and nothing. Even trying to connect to the kingdom from the main page doesn’t do anything, does not even generate and error message. Trying o buy things says I can’t get to the store. Facebook gives an oops can’t connect.
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I have done 2 IOS updates and at least 4 game updates with no better result. I try to connect to either the store or to facebook and I get failed to connect. Pretty much stumped at this point.
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I have tried from my cell phone connection as well as a connection at work with the same results. I have problem with both the Soda and Jelly. I recently installed the original Candy Crush on the same iPad and it works fine and I can connect.
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I have sent multiple emails about this and have yet to get a response. It is indeed disappointing.
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I have tried both with no success. Previously I was logging in through the kingdom. I have tried getting on with my hotspot on my android also with no luck so I think to may be something with my account?
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They were the boosters. The game crashed when I tried to use the first one. I ended up having to reinstall and lost all the boosters that I had purchased.
