Hi Dorothy, Xarly was away from the office today and I just saw you commented. To take a screenshot on any ios device you have the screen you want to screenshot visible, press down the HOME and POWER buttons at the same time for a couple of seconds, until the screen flashes and it will tell you it has been taken :) iOS11…
Hi Dorothy, Are you playing on browser or mobile? If you're on browser, clearing your browser data and clearing the cache can help. For mobile, just try restarting the app. And if none of them work, please come back to us and attach a screenshot so that we can inform the studios. Cheers! Xarly I tried your suggestions but…