Comments
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Hello @betbetf🤗 Hearty Welcome to the King Community! I am sorry, the question is not clear for me! Would you mind providing more details if you are experiencing any issues in your game please? Thank you!🍫🍫
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Hello again @KuruczlekiSándorné54 🙋♀️ I have reported the issue to our Community In-charge team! Hopefully, somebody can help you soon (not sure if anybody is working as it is weekend!)! Just FYI…. this is what👇 I see on my screen!
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That’s ok @KuruczlekiSándorné54! I will try my best to assist you!💜 Unfortunately, I will not able to help with the purchase issue as I am just another Candy Crush player like you! Since the purchase details include your personal details, Community team does not deal with these issues here in the Community! Whereas…
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Hello @Sue_RB 🤗 Welcome back! Thank you very much for providing all the details I have asked for! I will report the issue to our Game experts and get back to you with any information I receive! I need one more information please! Did you try to report this issue to the King Player Support team? If so, what did they say?
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Hello again @KuruczlekiSándorné54 🙋♀️ A note: The Community is not able to support non-English posts at present! If possible, please reply back in English for us to be able to assist you better! Thank you for understanding & have a great rest of the day!🍫🍫
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Hello @KuruczlekiSándorné54 🤗 Hearty Welcome to the King Community! I am sorry to hear that you did not receive some of the purchased items into your game! To report OR to get the refund of your purchases, please select the device you are using from below options and follow the suggestions⬇️ 🤖 Android device Open the…
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Hello @minjas78 🤗 Hearty Welcome to the King Community! Please check my reply above and let me know if it worked for you! Thank you for joining the Community & have a great rest of the day!🌻🌞
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Hello @docbelloq 🤗 Hearty Welcome back to the King Community! I am sorry to know that you have been experiencing a glitch in the game! Thank you very much for the screenshots! It helped me to understand what’s happening! This is one of those levels which does not give you enough points for the first star itself! When you…
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@Lindark, If the game is not properly “connected” to the internet, you will receive that message when you try to purchase the extra moves!
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Hello @janderson636363 🤗 Hearty Welcome to the King Community! Are you playing Candy Crush or some other King Saga game? If it is Candy Crush, I have seen this in my game also a few times! It usually happens when I have a lot more goals left in the level, that cannot be achieved with 5 extra moves! When you see this next…