Hi there- Welcome to King Care. Let's try and get you back on your sweet track :-) Please try the following steps, in order to solve your issue and reconnect the game: Please make sure that the game hasn’t been blocked on Facebook. Go to Facebook >> enter “Candy Crush Jelly Saga” in the search field and confirm OK to…
Well, you said to let you know if the solution you digeste suggested worked. It did not, I told you so and now no reply to that. No wonder so many of the people I know have stopped playing your games.