claudia_calamar

Kingster

Comments

  • Amazing!
    in Unable to play Mastery League Comment by claudia_calamar July 27
  • Hi Michael_Dyess, Thank you for reporting. This has been a bug that was fixed in the latest version of the app. Could you please try to update the app in the App Store and see if the Mastery Levels show up? I have sent this to the team to further investigate, thank you again and apologise for this.
    in Unable to play Mastery League Comment by claudia_calamar July 27
  • Thank you this is super helpful! Is it still happening in the other games like Blossom Blast and Farm Heroes?
    in Soda Saga wont load Comment by claudia_calamar July 24
  • Hi コジケンサンバ, You can turn off the board shake in the settings menu :)
    in ゲーム仕様の変更について Comment by claudia_calamar July 24
  • Thank you DieOmimi, this is helpful and we'd love to investigate this issue further - but to do so it would be really helpful if you could help us get your player ID. It's a unique number available in your game, you can find out how to find it in this article. If possible, could you please share the ID here? It's not any…
    in Soda Saga wont load Comment by claudia_calamar July 24
  • We'd love to investigate this issue further - but to do so it would be really helpful if you could help us get your player ID. It's a unique number available in your game, you can find out how to find it in this article. If possible, could you please share the ID here? It's not any secret information, it just helps us…
    in Soda Saga wont load Comment by claudia_calamar July 24
  • Thank you again, I know it's not super clear how to reply, sorry about that. We are investigating this issue now, your response really helped :) Thank you!
    in Soda Saga wont load Comment by claudia_calamar July 24
  • Hi sharongagliardi, Thank you for reporting this, that's not good at all! What platform/device are you playing on? Android, iPhone, Windows/computer?
    in Soda Saga wont load Comment by claudia_calamar July 24
  • Hi boomermcgrath, Thank you for your feedback, we really appreciate it and the team and I are already discussing the next steps for this test. Right now, we are testing without replaying of old levels. We are always discussing how to improve the player experience for all players and your feedback helps us be aware of the…
    in Return old leveks Comment by claudia_calamar July 24
  • Hi nolampatel, If you are on the latest app version this should be fixed now - you should see the pink door on the play button. This was an unfortunate bug we had the last week but we have confirmed it is fixed with the latest app version of the game. So please try to update and let us know if it still persists.
    in Seem to be stuck in sea level Comment by claudia_calamar July 24
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