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Hello @15163121761 and thank you for this information.

Unfortunately, some ads do not work as intended. The best way to make the King advertisement team aware of issues is to use the process described in the following article from our Help Center.

👉How to report an ad in your game

In addition to reporting ads, you might find the following tips helpful:

• When you tap on the "x" button and it redirects to the advertiser's website, you might try to tap on the "back" button on your device. It might return you to the game but you might or might not get the reward for watching the ad.
• On some ads, there is a button in a bottom corner of the ad. After tapping on that button, you can select "Broken" from a set of options.

It is important to report faulty ads. The more complaints submitted about a given ad, the greater the likelihood it will get fixed or removed completely

Hey @zøz, your screenshot shows that you have passed the first milestone in Candy Crush Saga. Congratulations on your progress!

We love recognizing the accomplishments of our CCS players, so I encourage you to claim your first milestone badge for passing level 1000. To claim the badge, please post the screenshot of your game map in the Level 1000 discussion. The badge will then be added to your Community profile.

Hello @zøz and thank you for trying the troubleshooting steps. You do not need to reply to the "Under investigation" discussion. Once it is resolved, the title of the thread will be changed to "Fixed" to inform players that the event is working correctly. Let's hope that happens soon! Many players rely on this event to win gold bars and boosters.

Hi @MountainMom ,

Thanks for your reply. I have checked all the suggested resolutions but unfortunately races are still not working.

Also had a look on the suggested post but not sure how I suppose to report to those moderators?