Best Of
Re: Game stil reverting to lower levels ( 3rd time I have posted this)
Hi @debs0630 , thank you so much for trying all those steps and for sticking with us through this.
At this point it definitely looks like a corner-case issue connected to the browser version on Facebook. Since your game is showing different level layouts on reload and sometimes even jumping back to level 1, I’d really like to get this looked at more closely.
In the meantime, there’s something else you can try that usually gives a much more stable experience:
👉 Download the Windows app version of Candy Crush Saga from the Microsoft Store, log in with your Facebook account, and try playing from there.
Your progress will sync automatically, and hopefully you won’t experience these strange level mismatches or resets in the app. Note that boosters and lives do not get synced!
Browser gameplay can sometimes behave unpredictably depending on cache, cookies, updates, and how Facebook loads the game, but the Windows app tends to be far more stable.
I'm going to reach out to the support team to see if they have additional insight into what might be happening here.
Thanks again for your patience, we’ll do our best to get to the bottom of this with you 😉
Re: Sharing my achievement of completing 10,000 levels
Hello @Smita_Dane and Welcome to this King Community! I want to congratulate you on passing 10000 levels in Candy Crush Saga. That is an impressive achievement!
In this Community, we recognize players for such achievements — we offer opportunities to claim unique badges for their Community profiles. You are eligible to claim milestone badges for passing levels 1K through 10K. The links to those badge threads can be found by scrolling to the "Players Achievements" section in the following discussion ⤵️
You will need to post a screenshot of your current game map in each of the applicable discussions. I look forward to more achievements by you!
Re: Tips for anyone starting a new account: How to play Candy Crush from the beginning
Update and tips on Events and Features November 2025:
The actual level difficulty which decides if we can pass, get close or will fail is determined by the game, which gives players little scope to use strategies. But we can still beat the game and play without spending any money.
To get some control back into our games use timed boosters from events at the time that suits you:
The first and second chocolate box will give you timed starting boosters. Try to time it so that these will be available to use when you hit the levels marked as "hard/super hard/nightmarishly hard" . You can fill the first two chocolate boxes by replaying previously played levels, so use this method to get the timed boosters at the time that you need them.
The pins event includes pins sparks chests (the star symbol top right). The second chest costing 40 pins sparks gives you timed wrap+stripe. Open this box at the time that suits you to get them.
Bakers Box: This event gives timed boosters. Save up enough spoons to make sure you claim these when you actually need them! The first one is timed colour bombs. Later there is a lollipop hammer which is not much use, but the 3 minutes UFO can be very useful to clear one of the first two legendary levels (147 or 169) in the game. Save up the spoons and go into the box just before you replay the level you are stuck on. Often on such levels a UFO played a few moves before the end will be enough to pass.
Season Pass: This event will also allow you to choose the timing of when to claim the timed booster and also give some precious free boosters, including a UFO.
These options should be available by the time you reach the first legendary level in the game through normal play.
Re: Recharge Not Done payment deduct
Hi and welcome to the King Community
Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!
For the purchase that you didn't receive and how to get that refunded or compensated Please check Here
Re: "Ads are not appearing."
Hi and Welcome to the King Community
Thank you for the feedback, Please check this page for same issues and Information Here
Re: "Ads are not appearing."
Hi and Welcome to the King Community
Thank you for the feedback, Please check this page for same issues and Information Here



