Best Of
Re: King Account not able to login
Hi and welcome to the King Community
Which device are you play? If you’d like to transfer your game progress from Facebook to a King account, follow these steps:
Step 1: Create a King Account
1️⃣ Open Candy Crush Saga on your device.
2️⃣ Tap the Settings (gear icon) at the bottom-left of your screen.
3️⃣ Click on "My Profile."
4️⃣ Select "Sign up with email" and create your King account by entering your email, password, and name.
5️⃣ Tap "Create My Account."
Step 2: Sync Your Progress
1️⃣ Log out of Facebook in the game’s profile menu.
2️⃣ Close and restart the game.
3️⃣ Log in using your newly created King account (select "Log in with email").
4️⃣ Your progress should transfer automatically.
If your progress doesn’t sync, don’t worry! You can contact King Player Support for manual help:
- Open Candy Crush Saga
- Go to Settings (gear icon)
- Tap the ? icon and choose Progress Issues
- Scroll all the way down and select Contact Us
