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Purchased gold bars using phone but didnt go onto game

alaina
alaina Posts: 1

Level 1
in Support

Purchased gold bars but didnt go onto game frustrating this has happened few times now

Best Answer

  • MarkHawk
    MarkHawk Posts: 4,061
    Answer ✓

    Hi Alania! Sorry to hear you didn't receive your Gold Bars. This can occasionally happen if there's a glitch in the Internet connection. Please get in contact with our Support Team: https://king.com/#!/faq/Purchases

    Please also include the receipt you got from Facebook when you bought the Gold Bars and we'll sort it out asap :-)

Answers

  • MarkHawk
    MarkHawk Posts: 4,061
    Answer ✓

    Hi Alania! Sorry to hear you didn't receive your Gold Bars. This can occasionally happen if there's a glitch in the Internet connection. Please get in contact with our Support Team: https://king.com/#!/faq/Purchases

    Please also include the receipt you got from Facebook when you bought the Gold Bars and we'll sort it out asap :-)

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