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We upgraded Candy Crush App on our I Pad and now when we start to play if immediately crashes.

Maxine1
Maxine1 Posts: 1

Level 1
in Support

We have tried to restart the I Pad and have deleted and then replaced to App and it still does not work. We have older version of I Pad 5.1.1 but as far as we know it should still work. If not can we get older version back?

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398

    Hi Maxine1! iOS 5.x is getting too old for newer versions of Candy. I found this thread: https://discussions.apple.com/thread/6655080

    Please try this workaround: turn off WiFi when playing the game. You may have to reset the Ipad, then it should work fine. Whenever you need to accept more lives or invites, then reconnect Wifi, which will reconnect you with Facebook. You just can't play while on WiFi. Hope this helps :-)

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