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why do I get the message "connection was reset" in facebook when I try to open candy crush saga?

johnnyge
johnnyge Posts: 1

Level 1
in Support

I sometimes like to play candy crush in facebook, but since I did the quests on my ipad candy crush will not connect to facebook on my ipad. When I open facebook on my computer and try to play candy crush I get the message "connection was reset"

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello Johnnyge. There were some technical issues with our Facebook games yesterday and as a result they were unavailable for a little while. I apologise that you were unable to get access to them during this time. 

    The games and the connection are up & running again now but if you are still having some issues then please check out this video: 

    https://www.youtube.com/watch?v=qrmBWnonwtE

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