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I am unable to ask friends to help me open the next episode. When I click "Ask Friends," I get a blank blue screen where my friends should be. I have written several times to King Games, but am not getting a response.
I have the same problem. I tried the suggestion and logged onto the website. Changed settings to match Facebook account. Have the same problem
Hi Lola! King Customer Care wrote you back and I can also see you wrote back to us about the issue you are experiencing. I suggest in the meantime that you play Candy Crush Saga on King.com as a work around. Please go here: https://king.com/#!/play/candycrush - log in and then click on the cog wheel, top right corner of screen. From here you can choose 'Account' then sync with your Facebook progress. Once done you'll be able to send/receive help from friends. I hope this helps you out :-)
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
